You will receive a phone call two days prior to your appointment from our automated call center. Follow the prompts to either confirm or cancel your appointment. Our automated call center will also contact you if our office has to close for reasons beyond our control.
If you need to cancel or reschedule an appointment, please let us know 24 hours in advance. Missed appointments may be assessed a $25 fee.
As a patient of our clinic, you have entered into a contract with us. VMPC will bill your insurance. However, you are responsible to ensure your insurance information is current and accurate. Please present your insurance card at each visit. The portion remaining after the insurance company’s payment is your responsibility.
Payment of your deductible, co-pay and the balance are required at the time of service.
For your protection, we fully adhere to HIPAA regulations regarding the privacy of your medical records. We will send a copy of your medical records to another physician’s office, if requested to aid in the “continuation of care” for you without a signed release. However, if you need your attorney or other entity to receive your records, they will need to make the request in writing and provide us with an authorization signed by you. Medical records requests are processed within 10 business days. There are charges for certain requests. If you need to cancel or reschedule an appointment, please let us know 24 hours in advance. Missed appointments may be assessed a $25 fee.
